Workflow
#deliverability
#infrastructure
Cold Email Deliverability Playbook
Workflows
Free, ungated
Operational deliverability playbook for B2B outbound teams running cold email at scale. This package turns infrastructure, sending behavior, copy constraints, and diagnostics into reproducible workflows.
What's inside
| File | What it does |
|---|---|
.agents/skills/SKILL.md | Orchestrator and routing logic |
.agents/skills/deliverability-infrastructure-baseline.md | Defines domain and authentication baseline before campaign launch. |
.agents/skills/deliverability-provider-strategy.md | Selects and runs provider-specific strategy with mailbox mix and ramp policy. |
.agents/skills/deliverability-copy-campaign-structure.md | Applies copy and campaign structure rules that reduce filter risk. |
.agents/skills/deliverability-monitoring-diagnostics.md | Monitors core deliverability metrics and identifies likely failure causes. |
.agents/skills/deliverability-recovery-runbook.md | Executes staged recovery when inbox placement degrades. |
.agents/skills/deliverability-infrastructure-setup.md | Technical guide for DMARC, DKIM, SPF, and custom tracking domains. |
Prerequisites
- Sending domains and inboxes configured
- Access to DNS and sender-authentication records
- Sequencer and mailbox provider access
- Reply, bounce, and complaint telemetry available
- Ownership model for deliverability incidents
Installation
Cursor, Windsurf, or Generic AI IDE
- Clone the repo:
git clone https://github.com/forma-norden/cold-email-deliverability-playbook - Copy the
.agents/skills/directory into your project's.agents/skills/folder.
Claude Code
- Clone the repo:
git clone https://github.com/forma-norden/cold-email-deliverability-playbook - Copy the
.agents/skills/directory into your project's.claude/skills/folder.
Usage
Read .agents/skills/deliverability-monitoring-diagnostics.md
Inputs:
- weekly reply trend: down 42%
- bounce rate: 3.4%
- complaint rate: 0.18%
- inbox placement checks: mostly spam
- recent changes: send volume doubled in 5 days
Return:
1) likely root causes ranked
2) immediate containment actions
3) 14-day stabilization plan
4) go/no-go criteria for scale-up
Expected output:
- structured diagnosis
- ranked root-cause hypotheses
- stepwise stabilization actions with thresholds
Running tests
Use the prompt tests in tests/ to validate expected behavior and edge cases before deployment.
tests/README.mdincold-email-deliverability-playbook- Load each skill and run the corresponding test prompt
- Compare output against the validation checklist before rollout
Who this is for
GTM engineers, RevOps leads, VP Sales, and founders at B2B companies with 50 to 500 employees who are building or consolidating their outbound infrastructure and want to reduce tool sprawl through better-engineered GTM systems.
Ecosystem connections
This repository is designed to work as part of the Forma Norden open-source GTM ecosystem.
Works with
| Repo | Relationship | When to use together |
|---|---|---|
cold-email-copy-playbook | Parallel | Copy structure affects deliverability, run both before launch |
n8n-gtm-workflow-pack | Downstream | n8n automates deliverability monitoring alerts |
clay-claude-code-skill-pack | Upstream | Email verification in Clay connects to deliverability checks |
Suggested skill chains
- Pre-launch:
cold-email-copy-playbook(write) > deliverability-copy-campaign-structure (check copy) > deliverability-monitoring-diagnostics (test placement) - Recovery: deliverability-monitoring-diagnostics (diagnose) > deliverability-recovery-runbook (fix) > deliverability-infrastructure-baseline (rebuild)